Below you will find a list of MLS vendors, products and services that are available to you. If you need customer service or support, please contact the respective vendor below and they will help you.
Cloud CMA
Phone: 855-977-8834
Email: support@cloudcma.com
Instanet
Phone: (800) 668-8768
Email : tech@instanetsolutions.com
Homesnap
Email: support@homesnap.com
Phone: 800-431-5509
Website
ListHub
Email: CustomerCare@ListHub.com
Phone: 877-560-0171
Website
MLS Websites/IDX
Email: webtemplates@onekeymlsny.com
Phone: 631-661-4800 x313
Maria Casha
Live Demo
Rate Plug
Email: support@rateplug.com
Phone: (877) 710-0808
Website
REALTORS® Property Resource (RPR)
Phone: 877-977-7576
Chat: Click Here
Remine
Email: info@remine.com
Phone: (855) 217-0171
Office Demos:
Brent Robbins
Broker Relations Manager
(410) 707-7364
brent@remine.com
Support Center
Zillow/Trulia
Agent Care/Partner Support
Phone: 888-466-3501 (for Premier Agents Only)
Hours of Operation:
8am-8pm EST Weekdays and
9:30am-8pm EST Sat & Sun
Partnersupport@zillowgroup.com
NY Dept of State
Ph: 518-474-4429
Website
Tech Helpline (HGAR Members)
Email: support@techhelpline.com
Chat: chat.techhelpline.com
Ph: 866-829-1440
Mon-Fri 9am-8pm
Sat 9am-5pm
ListTrac
Email: info@listtrac.com
Matrix
Ph: 888-825-5472
Mon-Fri 8:30am-8pm
Sat-Sun 8:30am-3:30pm
SentriLock Support
Email: support@sentrilock.com
Ph: 513-618-5800
GoHGMLS (HGAR Members)
Ph: 888-825-5472
Mon-Fri 8:30am-8pm
Sat-Sun – 8:30am-3:30pm
ShowingTime
Ph: 800-379-0057
Email: support@showingtime.com
Website
NYSAR Legal Hotline
Ph: 518-436-9727
Mon-Fri – 9am-4pm
Learning Library
Ph: 877-762-9322
Email: support@learninglibrary.com
Mon-Fri – 9am-9pm
Sat/Sun – 9am-5pm
Need Help?
OnCourse Learning
Ph: 800-743-8708
Email: techsupport@oncourselearning.com
Website
The CE Shop
Ph: 888-827-0777
Email: support@theceshop.com
Mon-Fri – 7am – 9pm
Sat/Sun – 9am-6pm
HGAR Member Success Team
Ph: 914-681-0833
Ph: 845-294-7905
Email: support@hgar.com
Mon-Fri – 9am-5pm